29 Industrial Boulevard
Public Works Director
Assistant Public Works
Monday - Friday
8:00 a.m. – 4:30 p.m.
Our staff is committed to improving and maintaining the quality of life for current and future residents of McRae-Helena. The Public Works Department provides:
- Water and Wastewater Services
- Street and Sidewalk Maintenance
- Solid Waste Collection
- Stormwater Management
For questions related to your water bill or submitting a work order, contact City Hall at 229-868-6051.
An employee is on call every weekend for water leaks or similar emergencies. To report a problem during the weekend or a holiday, contact E-911’s non-emergency number at 229-868-7833.
How do I report a water leak?
Monday through Friday, 8:00 a.m. – 4:30 p.m., call City Hall at 229-868-6051. After 4:30 p.m. or on weekends and holidays, call the non-emergency E-911 line at 229-868-7833. Please do not leave a message at City Hall for water leaks after 4:30 p.m. or on weekends. The messages cannot be checked until 8:00 a.m. and we need to address the problem immediately.
Who do I call to report a road issue?
For road issues such as potholes, call or visit City Hall to submit a work order request. The Street Department will complete the work order as soon as possible. The City cannot fix potholes that are in private alleys or parking lots. For those issues, contact the property owner.
When will my water meter be read?
Water meters are typically read on the 19th or 20th of each month.